Maybe we take listening for granted because it requires too much concentration, but isn't it worth it to hear and understand what someone else is saying before responding? Maybe it requires us to put ourselves in someone else's shoes, which is difficult to do, but if we take the time to talk to another person, shouldn't we give them that respect? It is difficult, but wouldn't relationships be so much better if we took the time to actually hear what others are saying?
Listening helps us to understand the person we are talking to better. It will also help us solve conflicts sooner and with less stress.
Listening requires both verbal and nonverbal skills: Nonverbal skills include body language-eye contact, facial expressions, etc., which includes both our own body language and observing the body language of the other person in the conversation. Verbal skills include using words and phrases that the other person has previously used, paraphrasing what they have said, summarizing their points, etc.
"I like to listen. I have learned a great deal from listening carefully. Most people never listen." -Ernest Hemingway
Hope this helps. Let me know if any of the skills help you out in the future.
brittany_dyer@yahoo.com
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